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Privacy Policy

Last Updated: November 9, 2025

Introduction

At PricingForge, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our pricing tool and cost management platform.

Information We Collect

Personal Information

  • Name and email address when you create an account
  • Company name and business information you provide
  • Payment information (processed securely through Stripe)
  • Communication preferences and subscription details

Business Data

  • Products, items, and costs you create in the platform
  • Pricing calculations and margin analysis
  • Templates and industry-specific configurations
  • Custom fields and business-specific data

Automatically Collected Information

  • IP address, browser type, and device information
  • Usage data, including features used and time spent
  • Log files and analytics data
  • Cookies and similar tracking technologies

How We Use Your Information

  • Service Provision: To provide and maintain our pricing tool platform
  • Account Management: To create and manage your user account
  • Payment Processing: To process subscriptions and payments
  • Communication: To send important updates, notifications, and support messages
  • Improvement: To analyze usage and improve our features and user experience
  • Security: To protect against fraud, abuse, and security threats
  • Compliance: To comply with legal obligations and enforce our terms

Data Security

We implement industry-standard security measures to protect your data:

  • Encryption: All data is encrypted in transit (TLS/SSL) and at rest
  • Firebase Security: Your data is stored in Google's secure Firebase infrastructure
  • Access Controls: Strict access controls and authentication requirements
  • Regular Audits: Regular security assessments and updates
  • Backup Systems: Automated backups to prevent data loss

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With trusted third parties who help us operate our platform (e.g., Stripe for payments, Firebase for hosting)
  • Team Members: With team members you invite to collaborate on your workspace
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to you)

Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Export: Download your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Restrict Processing: Request limitations on how we use your data

Cookies and Tracking

We use cookies and similar technologies to improve your experience:

  • Essential Cookies: Required for basic functionality and security
  • Authentication: To keep you logged in securely
  • Preferences: To remember your settings and preferences
  • Analytics: To understand how you use our platform (anonymized)

You can control cookies through your browser settings. Note that disabling certain cookies may affect functionality.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

Children's Privacy

PricingForge is not intended for use by children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of PricingForge after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:

Email: support@priceforge.com

Address: Your Company Address

Response Time: We aim to respond to all privacy-related requests within 30 days.